Order Policy

Production time for our orders is 10-14 business day (Monday-Friday, excluding holidays, inclement weather, etc.)   Each item is made one at a time, with excellent components, and receives thorough attention, assuring you the highest quality.  All items are mailed via USPS Priority Mail or UPS Ground and are delivered within 3-5 business days from date of shipment.   Please allow us to create a custom item for you!

* All sizes are approximate due to the handmade nature of the products.

We accept:

Warranty Policy

Our custom made bags come with a 1-year normal wear workmanship guarantee.    We strive for excellent customer  satisfaction.  If for any reason you are dissatisfied with your purchase, please contact us. 

Security Policy

Security is of utmost important to us while doing business.  We have taken the following precautions to guarantee that your information is transmitted and stored securely on our website.    

1) We use SSL Certificates provided by COMODO during transmission of your personal and credit card information between your computer and our website.

2) We encrypt personal information that is stored in our database.

Browsers

Olioh.com works with Internet Explorer, FireFox and Safari.